Does the thought of committing to a two-year relationship with an ISP you hardly know sound like a bad dream? It’s like sitting at a table on a terrible two-hour long first date. You wanted to leave before the bread arrived, but your date hardly notices your discomfort and continues spewing their life story at you. You want out. But you can’t just leave — you’d break your contract.
You may be asking yourself, “Wait. What contract?”
By agreeing to the date, you verbally signed a social contract, and leaving early violates the terms outlined in the agreement. It may sound surprising, but we sign dozens of social and service contracts almost every day of our lives.
Today, there are too many contracts to file in your virtual or physical filing cabinet already. Enough is enough. While there’s nothing we can do to help you get out of your social contracts (i.e., bad dates), we’re here to help you have one less service contract to deal with.
Corinth residents shouldn’t have to commit to two years of any service without guaranteed quality performance. At ACE Fiber, we guarantee quality performance with no contract. We’re committed to you, but you don’t have to be committed to us. Unlike ACE, big-box providers make you sign contracts that only protect them and offer you no promises of quality or guaranteed speed. So why sign? You shouldn’t. Here are four reasons why you should ditch DSL and cable service contracts today:
Hidden Fees aka “Gotchas:”
You shouldn’t need a lawyer to review a cable or DSL contract before signing it, but you basically do. No one has loads of free time to sort through the fine print of service contracts and masterfully interpret the law (unless you happen to be a lawyer). Big-box cable and DSL providers know this and take every legal advantage they can when crafting their contracts. Broadbandnow says it well:
The price you see advertised is rarely the price you actually pay. It’s true of most consumer services, and it’s certainly true of internet and cable service. Some of these fees and “gotchas” are legitimate parts of a service contract.
Plus, hidden fees aren’t going anywhere — they’re growing and becoming increasingly less visible. It’s clearly time to ditch the contracts in your life that work against you.
Alcorn County residents deserve upfront and honest pricing that they don’t get with big-box providers. Don’t be fooled by the promotional deals advertised.
They may give you a seemingly reasonable price tag for 12 months (without mentioning the hidden fees). But there’s a catch. You have to sign a 24-month contract to lock in the promo deal, and the price usually skyrockets at month 13.
Customer Service Headaches:
Indeed, you can sometimes negotiate the price down before the promotional offer ends with big-box providers. But why spend your valuable time haggling with strangers or a “mechanized customer service system?” Don’t waste an entire day of your life on the phone with a company that doesn’t care about your time or needs.
High Cancellation Fees:
Finally, there’s zero flexibility with most DSL and cable service contracts. If you have to relocate or you’re unhappy with your service, there’s not that much you can do. Roughly 22% of Americans temporarily relocated or knew someone who did during the pandemic —those same Americans probably paid hefty cancellation fees for their internet service. Plus, no one would expect you to sign a contract to agree to have the same waiter for two years, so why are we expected to blindly walk into a two-year contract with an unreliable cable or DSL provider? Quality of service matters, but the fine print in cable and DSL contracts will almost always say otherwise.
Social contracts may be unavoidable, but service contracts don’t have to be. With ACE Fiber – you can leave the table early if you’d like, but most of our customers are having a wonderful time.