MS No Call

The Mississippi No Call Program is a list, which is maintained and updated by the Mississippi Public Service Commission, of residential, cellular and business telephone subscribers who wish to reduce the number of telephone solicitations they receive.

The No Call Program is available to telephone subscribers in Mississippi.

As of July 1, 2016, cell phones may be registered in the program.

No. The program is free to all telephone customers in the state of Mississippi.

No. The program will be completely self-funded.

Subscribers may register with the Mississippi Public Service Commission by:

• Going to the home page of the No Call program, or
• calling the toll free number: 1-86NOCALLMS (1-866-622-5567) and registering via telephone.

Registration by either of these two methods will become effective based on the eligibility table. Residential Subscribers may also register by either:

• printing the Subscriber Registration Form, completing it and mailing it to the MSPSC at the address listed below, or
• calling the MSPSC at (601) 961-5434 and requesting that a Subscriber Registration Form be mailed to them, then completing it and mailing it to the MSPSC at:

Mississippi Public Service Commission
Mississippi No Call Program
P.O. Box 1174
Jackson, Mississippi 39215-1174

Registration by mail will cause some delay in having your name placed on the list.

No. The program is designed to reduce the number of telemarketing calls residential and cellular subscribers receive. It will not eliminate all telemarketing calls. The Legislature provided for certain exemptions in the law. The exemptions are as follows:

• An entity that does not make the major sales presentation during the call
• An entity that does not try to complete the sale during the call
• An entity with no intent to complete the sale on the call, but arranges a face-to-face meeting with the consumer to complete the sale
• Mississippi licensed real estate agents
• Mississippi licensed motor vehicle dealers
• Mississippi licensed Insurance agents
• Registered securities brokers and investment advisors
• Registered charitable organizations or callers on their behalf that receive no compensation
• Newspapers
• Financial institutions with a physical location in Mississippi that are subject to supervision by an official state or federal agency
• Mississippi licensed funeral homes, cemetery, or monument dealer
• Any telemarketer who has an established business relationship (existing or within the last six months) with the person being called

The No Call program is participating in a federal multistate investigation into robocalls. The Federal Trade Commission is making progress in locating and taking action against telemarketers responsible for these types of calls. If receiving a call from an unknown phone number, please take the following steps:

1. It is best not to answer the phone.
2. If that is not an option, hang up immediately upon determining that it is an unsolicited prerecorded telemarketing phone call.
3. Never press a button if prompted by a recording. Any type of participation with the call may increase the number of calls you receive in the future.

Robocalls that are frequently reported to the PSC include but are not limited to:

1. Credit card services
2. Home Security
3. Medical devices targeting Senior Citizens
4. Diabetic Supplies

The answer will depend upon the date you register. Please see the table below.

If you continue to receive telemarketing calls from non-exempt solicitors after your effective date, you may file a complaint with the Mississippi Public Service Commission by completing and submitting the Online Subscriber Complaint Form or you may print the Subscriber Complaint Form, complete the information, and mail it to:

Mississippi Public Service Commission
Mississippi No Call Program
P.O. Box 1174
Jackson, Mississippi 39215-1174

You may register an unlimited number of telephone numbers. However, the only numbers that will be added to the Mississippi No Call list must be valid Mississippi residential and cellular telephone numbers whose name and address match the name and address provided by Directory Assistance for that number.

Assuming that your name and number remain the same, the phone number you register will remain on the list as long as the Mississippi Telephone Solicitation Act (MTSA) is re-enacted.

If you change telephone numbers and wish to remain in the No Call program, it will be necessary for you to register your new telephone number in the program.

To be removed from the list, you must write a letter stating your request and mail it to:

Mississippi Public Service Commission Mississippi No Call Program P.O. Box 1174 Jackson, Mississippi 39215-1174

To protect the privacy of Mississippi citizens, the only information provided on the No Call list is the registered telephone number and corresponding zip code.

The law states that all telemarketers operating in Mississippi are required to register with the Commission by July 1, 2003 and July 1 of each year thereafter.

Telemarketers will be required to register by mail. Registration forms may be downloaded here. Completed forms should be mailed to:

Mississippi Public Service Commission
Mississippi No Call Administrator
P.O. Box 1174
Jackson, Mississippi 39215-1174

Please carefully review the Commission’s final rules implementing the MTSA by clicking here.

The first list will be available on September 10, 2003. New lists will be available every month, thereafter.

The annual fee for the No Call list is $1,000 and is due by July 1 of each year. This fee includes unlimited downloads of the list and covers all lists between July 1 of the current year and June 30 of the following year.

You will be able to receive the list via a download Solicitors will only be able to download the No Call list after they have received their User ID and Password from the MPSC. Receipt of the User ID and Password from MPSC indicates the solicitor is successfully registered.

You will receive only the telephone numbers and zip codes of those registered. The list will not contain the names or addresses of the participants in the program.

The first list will be available on September 10, 2003. New lists will be available every month, thereafter. Solicitors are required to update their lists with the new information each month.

Yes. The following exemptions were included by the Legislature in the law:

• An entity that does not make the major sales presentation during the call
• An entity that does not try to complete the sale during the call
• An entity with no intent to complete the sale on the call, but arranges a face-to-face meeting with the consumer to complete the sale
• Mississippi licensed real estate agents
• Mississippi licensed motor vehicle dealers
• Mississippi licensed Insurance agents
• Registered securities brokers and investment advisors
• Registered charitable organizations or callers on their behalf that receive no compensation
• Newspapers
• Financial institutions with a physical location in Mississippi that are subject to supervision by an official state or federal agency
• Mississippi licensed funeral homes
• Any telemarketer who has an established business relationship (existing or within the last six months) with the person being called

Affidavit must be signed by a company representative who can bind the company. You can download a copy of the affidavit by clicking here.

The file must be formatted as a comma delimited Flat Text File or Excel spreadsheet. Outgoing phone numbers must be separated by site so that the outgoing phone number list can be associated with a particular site. The file may be emailed to stacy.harrell@psc.ms.gov or on a CD labeled with the Telemarketer Name or the Contracted Company Name to whom the outgoing numbers belong. If the telemarketer or contracted company has more than one site, also list the address.

Each record should have the Federal Tax Id Number followed by the telephone number the two items should be separated by a comma. The telephone number will consist of a three (3) digit area code and a seven (7) digit phone number without any special characters, (i.e. no dashes or parentheses).

For companies that use T-1 lines, the telephone number that shows up on the Caller ID is the number that we need to have on record.

Example:
99999999,9998887777
99999999,6665554444
99999999,3332221111
99999999,6015551212

All telecommunication companies must send disconnected numbers to the PSC on a quarterly basis.

List is due by the 15th of:

• January
• April
• July
• October

The file for disconnected numbers submitted by the telecom companies must be formatted as a comma delimited Flat Text File or Excel spreadsheet. The file may be emailed to stacy.harrell@psc.ms.gov or on a CD labeled with the Telecommunications Company Name.

The phone numbers will consist of a three (3) digit area code and a seven (7) digit phone number without any special characters, (i.e. no dashes or parentheses).

Example:
9998887777
6665554444
3332221111
6015551212