Have you ever been a benchwarmer?
Ooof — it’s a rough gig. It’s not that bad when you’re in Little League, and the stakes are low. But as you get older, the game gets more competitive. You may even find yourself becoming the designated dugout cheerleader if your skills don’t progress. Sure. You were voted MVP in second grade, but you’re sitting on the bench in junior high. It’s a tough pill to swallow, but it never matters how good you were then — it matters how good you are now. In life, what do you do when one of your service providers slacks off? You sit them on the bench. We at ACE Fiber know it’s important to provide the fastest internet speeds and the best customer service to the residents of Corinth. We want to be your starting lineup, and we work hard to be just that.
So how do we stay off the bench and in the game? Here are three ways we keep ourselves out of the dugout and on the field for our customers:
Round it Out
First of all, we remember to be well-rounded players. We take a little inspiration from the current MLB great, Mookie Betts. Betts is one of the top players in the MLB right now. Why? According to Gabe Zaldivar, Mookie Betts’ teammates believe that “he is one of the hardest working guys in baseball. But it doesn’t hurt that he could probably pick up any stick or ball and have a go in whatever sport you’re playing.” Zaldivar is spot on because Mookie isn’t just one of the top players in the MLB – he moonlights as a professional bowler too. We think that’s pretty neat. And while we certainly can’t bowl a 300 or throw a baseball 305 feet like Mookie, we can consistently and constantly aim to be the best all-around fiber internet service provider for Alcorn County.
Stay Hands-On
We stay off the bench by staying mentally focused on delivering the best hands-on customer experiences in our area. We set up a Fiber 101 Room at our headquarters here in Corinth so that learning how to make the most of your fiber internet access is easy and fun —not a mind game. Why? Dan Blewitt explains it well: “Athletes play best when they don’t think. Playing with fluid action–letting the body do what it has practiced to do without any hesitation whatsoever–is how champions turn in their best performances.”
ACE Fiber wants our customers to feel like champions. That’s why we make sure your internet performs at an MVP level on the day of your home install. Our network installers and customer service team are so committed to your satisfaction that they’ll always check in to ensure your service is playing its best. We take care of the work for you. That way, you can relax and make the most of every moment online with no hesitations.
Work the Fix
Of course, problems are statistically impossible to avoid. But when they come our way, we never avoid them. We lean in to fix them. Baseballamerica.com refers to this approach as the “WTF” rule:
You can wallow in the fog, or you can work the fix — The best game performers have it, and the ones that need to bridge the gap from practice time to game time need to learn to live by it. Every situation in the game—or life—has this choice. The best performers instinctively go into the “work the fix” mode when setbacks arise. Others get caught in the fog that sometimes lasts until the end of the game.
Like baseball players, we take problem-solving seriously. If your service is in a slump, call or stop by, and we’ll start “working the fix” right away. Other isps may like to let their customers drown in service issues, but we don’t understand that way of thinking.
ACE Fiber understands that isps shouldn’t offer only one good thing to their customers. Citizens of Corinth and Alcorn County deserve the complete package. That’s why we deliver the fastest and most reliable internet speeds, top-quality customer service, and unmatchable expert advice to our customers every day. We don’t just show up on game day. We’re here for every practice.
