We're Wired to Exceed Your Expectations

It doesn’t matter where we live—in a high-rise apartment building in New York City or a quaint farmhouse in rural Mississippi. As American consumers, we expect the best in service, convenience, affordability, and availability. We’re just wired that way.

Our consumer expectations continue to reshape the American dream. We want things cheaper, faster, smarter, and better.

Why should we expect anything less? Life is evolving to include online homework for our children, work-from-home opportunities, online universities, online doctor appointments, video calling for connecting across distances, entertainment streaming services, online gaming, and so much more. Our access to these types of options directly affects our quality of life.

At ACE Power, we’re undaunted by the American dream for more. In fact, we’re inspired by it.

That’s why we were the first to pioneer into rural America with electricity in the 1920s. And it’s why we offer the speed our community needs and the service they deserve with fiber-optic internet today.

We continue to improve the quality of life in Alcorn County by connecting homes to fiber. Because of the high-speed internet access we offer, our community has experienced more job opportunities, better access to education, a wider variety of services like online medical care, and more options for entertainment.

Here are four ways our members are wired to expect the best in internet access…and the four ways we rise to the occasion and exceed those expectations.

“I don’t want to wait for my internet to load.”

We want the kind of internet speed that we don’t even notice. Gone are the days of dial-up, loading pages, and the tell-tale buffering signs we’ve all come to loathe.

Wanting fast internet isn’t just about streaming our favorite shows without interruption. Uninterrupted service is essential for completing homework, taking online courses, working from home, and maintaining your smart home security system.

ACE’s Solution:

Your enjoyment, safety, and quality of life depend on fast, uninterrupted internet. And we take that seriously. That’s why we offer lightning-fast 2GB speed with no data caps. Even our lowest tier option is 200 Mbps!

To put that into perspective, with 200 Mbps you can stream on different devices, take video calls, and play online games with your friends, and it typically is enough to suffice the needs of a 5-person household. Also, many other ISPs offer 100 Mbps as their first tier, so we double your value with just our first tier!

“I don’t want to talk to an automated message when I call.”

Have you ever called a phone number in a panic hoping to speak with a person right away, only to be directed through an extremely limited and unhelpful automated message system? Unfortunately, automated messages are beginning to be the norm for many businesses we depend on…even our doctors’ offices!

We expect to speak with a person…a live human being with a pulse. Not only so, but we also expect to speak with a friendly person, eager to help us solve our problems.

ACE’s Solution:

When you call ACE Power or our subsidiary ACE Fiber, you speak with a person who sounds just like you. They’re most likely your neighbor, friend, or friend-of-a-friend, because they live in Alcorn County, too. They also make it their mission to give you the service you deserve.

What does that mean? They go above and beyond to connect you to answers, solutions, and resources. And they do it kindly, patiently, and sincerely because they understand where you’re coming from.

“I don’t want to pay an arm and a leg for my internet.”

The internet is almost synonymous with electricity, water, food, and shelter for many people these days! So, we don’t want to pay a ridiculous amount of money for an essential service like the internet. We also don’t want to be penalized if we expect to have high-speed internet!

ACE’s Solution:

At ACE, there are no hidden fees and no installation fees! We also offer 3 tiers of high-speed internet, with the lowest tier being 200 Mbps and starting at $59.99. That’s lower than the average electric bill for Alcorn County ($141.53 in 2022). And it works for up to 5 people in your household!

“I don’t want to have to hire a professional to fix my equipment if something goes wrong…or replace my equipment out-of-pocket!”

One of the most intimidating factors of an internet installation is all of the equipment. Some providers require you to purchase your own equipment or else pay a large, upfront amount for their own equipment. That means going to a store and looking at the different options and using your best guess for the right equipment for your needs.

ACE’s Solution:

At ACE, we don’t make you guess. We provide you with a router which we replace for free if it ever malfunctions. Not only so, but there are no installation fees!

If you ever have issues with your equipment, we have remote access to your router. This means you don’t have to wait around for a technician to show up hours later to fix it. Someone fixes it remotely while they’re still on the phone with you!